Industry
FinTech
Objective
Improve operations and achieve 90% payment success rate
Pay4Me is a fintech platform that aims to simplify cross-border payments, particularly for international students and immigrants. It allows users to pay for various expenses in their local currency, while Pay4Me handles the conversion and transfer to the recipient in the required currency.
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Sunday Paul Adah
CEO and Founder, Pay4Me
the Challenge
Pay4Me users were unable to pay directly in their local currency. This limitation, coupled with payment collection restricted to bank cards, hindered access for those without this option. Furthermore, frequent failures in the payment processing system caused delays in completing customer transactions.
the Solution
Integrating with Startbutton’s Platform which allowed Pay4Me to accept payments in local currencies across the continent.
the Result
Since integrating with the Start Button, customer satisfaction from this region increased by 20%, and payment collection success is at 90%. Pay4Me has processed over 300 transactions through this partnership.
